FAQ

If you have other burning questions we weren’t able to address here, feel free to email.

Shopping

We are Pakistan’s first artificial jewellery brand and we make the most exquisite artificial jewellery for women possessing any taste and style, we have something for everyone.

We have almost all variety of jewellery, which includes BraceletsEarringsFinger RingsNecklace SetsAnkletsNose Rings, and much more.

Our store is located in Lahore

Currently, we only offer shipping within Pakistan. We're committed to providing excellent service to our local customers. If you're in Pakistan, you're in luck! We're here to ensure your jewelry reaches you safely and timely within our beautiful country.

Our home delivery typically takes between 3 to 5 days. We work diligently to process and ship orders promptly, ensuring you receive your jewelry in a timely manner. However, delivery times may vary depending on your location and any unforeseen circumstances with shipping carriers.

Payment

For customers outside of Pakistan, we offer multiple payment options to ensure convenience and ease. You can make payments in advance through Western UnionCredit CardDebit Card, and PayPal.

To track your order, simply head over to our website's Track Order page at idealjeweller.com/order-tracking/. There, you'll find a user-friendly interface where you can enter your tracking number. Once submitted, you'll get real-time updates on the status and location of your shipment.

Absolutely! We offer multiple payment options for your convenience. You can pay using Western Union, Credit Card, Debit Card, or PayPal. Simply choose the method that works best for you during checkout. We're here to make your shopping experience as smooth as possible!

Orders & Returns

Placing an order is super easy! Just browse our website, find the jewelry pieces you love, and add them to your cart. When you're ready, proceed to checkout, fill in your shipping and payment details, and voila! Your order will be on its way to you in no time

If you need to cancel or change your order, please reach out to our customer service team as soon as possible. We'll do our best to accommodate your request, but once an order has been shipped, we're unable to make any changes. Email us at ideal.jewellers0300@gmail.com for assistance.

Returning a product is hassle-free! Just reach out to our friendly customer service team within 7 days of purchase, and they'll guide you through the process. Simply provide your order details, and we'll arrange for a refund or exchange, making sure you're completely satisfied with your Ideal Jeweller experience.

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